Supreme Dumplings / Store Manager Daily

Honolulu 店长日报

数据窗口:西海岸时间 2026-06-26 00:00-24:00。重点用于店长当天跟进。

新增评论3Google 新增评论10Yelp 新增内容3Instagram 新增视频4TikTok

今日处理重点

员工提及

Alice(5 次):服务员Alice细心友好,提供了很好的服务;Alice提供了非常好的服务。证据:“Our server, Alice, was attentive, friendly, and provided great service throughout our meal.” / “Alice gave us an excellent service!! ☺️”

Jerica(3 次):Jerica非常棒,对带婴儿的顾客非常照顾;服务员Jerica服务热情且耐心,带来愉快的用餐体验。证据:“Jerica was awesome and super accommodating for our baby” / “We had a very pleasant visit with our server Jerica! she was very welcoming and patient with us.”

Gwyneth(2 次):评论提到接待人员Gwyneth,服务体验正向;Gwyneth作为接待非常乐于助人且体贴。证据:“Gwyneth, the host was very helpful and accommodating.” / “Gwyneth, the host was very helpful and accommodating”

员工:评论提到员工,服务体验正向。证据:“All of the staff were welcoming and friendly, but most importantly, everything we ordered was delicious!”

低星/需回复评论

无 3 星及以下评论。

主要反馈与建议

主要反馈点

食物:2 次;例:“食物评价有正有负,合并为 mixed 供统计使用。”

等待:2 次;例:“等待评价有正有负,合并为 mixed 供统计使用。”

店长建议动作

  • 对被点名表扬的员工做即时正向反馈,可以在班前/班后会点名表扬。
  • 等待/预约相关反馈:确认前台是否主动说明等待时间、预约状态和可选座位。
  • 食物相关反馈:把具体菜品反馈同步给厨房,优先检查被提到的菜品稳定性。

Google 新增评论

Max Tave
★★★★★ 2026/06/26
Honolulu

Holy crap this spots better than DTF. 11/10. Best dumplings I’ve had in hawaii. Beef roll 9.5/10 Insanely thin wrapper, super delicate, great umami and tons of soup. If I had a critique it would be to do the truffle flavor with pork not chicken. Jerica was awesome and super accommodating for our baby.

Original review
Y J
★★★★★ 2026/06/26
Honolulu

All of the staff were welcoming and friendly, but most importantly, everything we ordered was delicious! We ordered the shrimp & pork xiao long bao, mini pan-fried dumplings (crispy on one side and soft and chewy on the other), spicy cucumber, shrimp fried rice, and the brown sugar mochi rice cake. Every dish was excellent. Our server, Alice, was attentive, friendly, and provided great service throughout our meal.

Original review
Lorena Maldonado
★★★★★ 2026/06/26
Honolulu

Alice gave us an excellent service!! ☺️ and the food was really good too

Original review

Yelp 新增评论

A
Aili H.
2026/06/26
Honolulu

Gwyneth, the host was very helpful and accommodating. Alice, the server was excellent.

Yelp page
C
Chris Angelvic M.
2026/06/26
Honolulu

Me and my friends came here for a dinner, and the food was fantastic! We had a very pleasant visit with our server Jerica! she was very welcoming and patient with us.

Yelp page
G
Gery E.
2026/06/26
Honolulu

Everything was excellent. Food, drinks, ambiance, service - thank you Alice, so kind;)

Yelp page
S
Shana T.
2026/06/26
Honolulu

Location is convenient, restaurant is clean and neat. This is our first time having the Macha lava Xiao long bao. Taste great. Thanks to Alice for such great service.

Yelp page
C
Chris Angelvic M.
2026/06/26
Honolulu

Me and my friends came here for a dinner, and the food was fantastic! We had a very pleasant visit with our server Jerica! she was very welcoming and patient with us.

Yelp page
A
Aili H.
2026/06/26
Honolulu

Gwyneth, the host was very helpful and accommodating. Alice, the server was excellent.

Yelp page
G
Gery E.
2026/06/26
Honolulu

Everything was excellent. Food, drinks, ambiance, service - thank you Alice, so kind;)

Yelp page
S
Shana T.
2026/06/26
Honolulu

Location is convenient, restaurant is clean and neat. This is our first time having the Macha lava Xiao long bao. Taste great. Thanks to Alice for such great service.

Yelp page
Nicole B.
2026/06/26
Honolulu

Snagged a reservation for me and a friend & it was worth the wait! Reservations seem to be only available a week in advance right now, and I can see why. The restaurant is beautiful inside and very aesthetically pleasing. They don't have an alcoholic drink menu yet so I walked up to the bar to see what they had. They only have a couple wines available, hard liquor coming soon. The food came out pretty fast and I loved the Waygu long bao! The Shanghai wontons sauce were delicious although the inside was a bit rough with the shrimp. The onyx custard bun was absolutely delicious, next time will be adding the chocolate to eat together. Definitely will be back visiting this place

Yelp page
Nicole B.
2026/06/26
Honolulu

Snagged a reservation for me and a friend & it was worth the wait! Reservations seem to be only available a week in advance right now, and I can see why. The restaurant is beautiful inside and very aesthetically pleasing. They don't have an alcoholic drink menu yet so I walked up to the bar to see what they had. They only have a couple wines available, hard liquor coming soon. The food came out pretty fast and I loved the Waygu long bao! The Shanghai wontons sauce were delicious although the inside was a bit rough with the shrimp. The onyx custard bun was absolutely delicious, next time will be adding the chocolate to eat together. Definitely will be back visiting this place

Yelp page

Instagram / TikTok 新动态